Where and when do we meet on day sailing for transfer and transportation to Seward? I have never transferred a booking before - should I book through HAL to get the cabin and trip insurance then transfer to the TA for the lower rate and OBC? How do I transfer my Norwegian cruise reservation to Costco Travel? You may also want to check around for better deals from other TAs. Thank you for any help you can give me. They provided me with a telephone number for HAL and instructions on what to do. Good to know. LM`&&]`cX+[lL! e5 If youve booked a short weekend cruise in the least expensive cabin (inside or ocean view) we likely will not be able to add anything extra to your reservation other than our stellar customer service. However, in both instances, I transferred to the large warehouse TA, I was advised that their final payment was two weeks PRIOR to HAL's final payment date. Started August 27, 2021, By And most cruise lines encourage transferring a booking to, or booking directly through a TA for the experience, support and service they can provide you as mentioned. 4514) MARINER ID OR EMAIL ADDRESS PASSWORD Show Forgot Password Remember me (Optional) Looking to purchase a gift for friends or family? I'm the Santa. your new travel agent will send you a form that you need to fill out and either fax or email back to holland america. Bookings may only be transferred to a Travel Advisor up until 30 days from creation if the request is made outside of Final Payment and the booking is not paid in full. All Rights Reserved. we just booked a short Alaska cruise two weeks ago for august 2023;we did it while our TA was out of town and so booked directly with Holland. You don't, but I have for 25+ cruises with many, many lines going all over the world -- with the same TA. In order to transfer booking, you just need to send completed transfer form to Disney Cruise Lines. CC Help Jenn I am a debarking the Noordam in Seward at 4:30am. Its always been painless and monetarily worth it for us. MBW Machine is available for direct purchase. Reference #14864806 Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Never disappointed. Cruisers' Choice Awards! Your listed experience has not been with HAL and while it was not good, PCCs like anything else can be good or bad and it is possible that you have just had some bad luck. You should discuss this with a prospective TA before you book with them. I am planning to cruise panama canal from fort Lauderdale I am flying in a day early and leaving a day late.. the transfer fees are only for airport pick up only on cruise day.. and return fee as well??? Save my name, email, and website in this browser for the next time I comment. You will be able to leave a comment after signing in, By CC Help Jenn If you'd like to transfer your reservation to Costco Travel, please follow these steps: Complete and save the Holland America Line Reservation Transfer Request Form You'll need to include the following information on the form: Travel Agency Phone Number: For US reservations: 425-657-1900 For Canadian reservations: 613-221-2000 So, I booked with Holland America . Would you please indicate the pier name and location for the above cruise? hb`````g```R.f@@ $Pt1i[m05*;'*9D7ddYx:d~~MCat.7v00^v0iVu0ii@ZGZo But it only took the one phone call to HAL and within a few minutes it was done. We booked a transfer from Amsterdam Airport to the sea port of Rotterdam (29.08). Transferring booking WITHIN ALLOWED TIME FRAMES is simple and you retain all of your initial booking benes. Will it be marked in any special way? I always transfer our bookings to a TA since I always get a lower price and/or OBC from the TA. Can luggage be sent to the airport when we arrive or does it need to be stored until we leave for the airport around 2pm? Where do I need to go to meet the Holland representative? Write us to know more. Inclusion of travel professionals in this locator does not constitute approval or recommendation by Holland America Line of those travel professionals. Does the TA track the price and give you the lower fare (or OBC)? We are disembarking form the Westerdam in Yokohama on April 14th and would require transport to Narita Airport. We can still make our own dining reservations and our shore excursions ourselves. I was given to understand that a motor coach would take us from the Seattle airport to the pier in Vancouver on the day of departure. CCTV camera. Within 14 days we require the air schedule at time of booking. For missing items, please complete theLost and Foundform. Where do you live @regan3? After informing the travel agent, she said that I could transfer my booking to her( as long as final payment has not occurred), and she could become the agent for the cruise, and she could give me some onboard credit. hbbd```b``~"WH a5XBFQEI0&o@$;d1 5LIO0 The TA should be giving you a nice "thank you" for the transfer in the form of a lower rate and or OBC since TA's are permitted to discount HAL's best rate ( something a HAL PCC can't do) . Is there one available at that time? Post-cruise transfers are also available to purchase onboard the ship. In the process of looking for a cruise, I was corresponding via email with a travel agent. As a result, the agent was not there to meet us. For my family this is too much and not always the quality was great. Also, it is three hour ride from Anchorage to Seward; are there facilities available or rest stops? endstream endobj startxref We would like to spend some time in old Montreal without needing to carry our luggage. CC Help Jenn I do find the service (or lack thereof) a little aggravating but the OBC does make up for it. We are flying in to Vancouver then onto Holland America Noordam cruise- how far is Vancouver from the cruise ship? Powered by Invision Community. What are the positives and negatives of transferring? The transfer process is very easy. She has been very good about assisting with the transfer. KK, our (multiple) experiences with this matter mirror yours exactly. Cruisers' Choice Awards! Started June 21, 2021, By If your TA is merely offering what HAL is , then find a TA that appreciates your business . What is the address for Holland America LINE IN VANCOUVER? If you would like to transfer your reservation . We are flying to Seattle on May 5. By And the TA may be able to add perks that would come from their commission as additional incentives. Transferring is FREE and easy! And keep in mind that their final payment date is two weeks prior to HAL's. When using HAL pre-cruise transfer, what is the latest time we can arrive at Vancouver Airport for a 4:30 p.m. sail time? hello Just note that you will not be able to discuss this booking with your PCC and can only go through the TA. LauraS Their contact information is included in your documents, so they are available should you have an emergency. Transfer booking from HAL to my travel agent? This includes electricity and water bill, manpower salary, daily consumables m/c maintenance etc. Click on your preferred cruise line below to learn more about reservation transfer requirements or to complete a reservation transfer request to Costco Travel. If you have any special needs, especially if you are bringing a wheelchair or for a lift-equipped vehicle, please notify our Access & Compliance Department at 800-547-8493. Also, since you have an Eagles emblem, Google "Eagles, Santa, snowball" and you'll find a video of Santa trying to reconcile with the snowball. If a PCC had worked closely with me to arrange a booking I might feel inclined not to transfer but for the little assistance seemingly offered I cannot forgo 200 plus dollars of big store credit. Hi! How am I supposed to explain where to go?, Do taxis accept U.S. currency or credit or debit cards?, Is it even safe to use local transportation in this port?, What happens if an accident occurs along the way? Ahh okay now I know what you're referring to. Fax: 18002073547, Email: HAL_Ship_Services@HollandAmerica.com, E-mail: HAL_Charters_&_Incentives@HollandAmerica.com, Business Hours: 206-626-9000 If you transfer to a TA prior to final payment and the TA has a lower price than HAL, do you get the lower price? Our transportation is dependable and safe. Send us a message with any questions and well be happy to review your cruise booking for you to see if you are eligible to work with us. In particular, I am looking at going from Civitavecchia to FCO. Only legal residents of the United States, Canada and Mexico can book and/or transfer a Princess Cruises reservation to us (this is a policy of Princess Cruises, not our agency). Leaning toward the Big box Seattle Based warehouse store..but will ask questions before I do it..and pick a different on eif they do not suit.. That's who I transferred my bookings to. Guide/support on Store Design, Site selection and Is there any disadvantage of switching a booking made online to a travel agent? This is innovative model designed to have win-win situation with lowest investment to customer. Thanks to Erik Tomren, senior specialist of hotel & tour management at Holland America Line, who wrote this post in collaboration with Danielle Rosenow, manager of hotel & tour management, to inform readers about the transfer services for guests that are offered to/from the ship. I'm glad to hear that your PCC is always encouraging and supportive with making a booking transfer. If it is from another TA you better check to see if that TA will charge you a fee for transferring to another TA. So, I booked with Holland America . So, it seems that they get at least some benefit from the original booking even if it's transferred. I would like to take the cruise train (for Anchorage) which leaves at 6:30. Disney Cruise Line -Bookings may be transferred to us up until 30 days from creation. Thank you, We will be arriving on HAL in San Diego onFebruary 27, 2022. Should the price of your cruise decrease or the promotion change after your booking has been transfer, the agency incentive may be voided. Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir ticket or involve a change in currency. What if one person ends up not being able to sail? Book by December 30, 2022 Holland America - Worry Free Promise. CC Help Jenn Machine have 1 year comprehensive warranty with 3 free service visits. With respect to the HAL agent losing their commission for the booking, I can only say for sure that Carnival agents do lose their commission but I don't know the policy at HAL. Guests unpack one time, enjoy gracious accommodations and wake up in a fabulous new port almost daily without having to take another plane, bus or train. Thank you all for your replies. CC Help Jenn In my experience, Costco's price usually lags the cruise line's current sales a bit. And the voice of the snowball is Bradley Cooper. BOOKING NUMBER FIRST NAME LAST NAME Select an option They also gave me the telephone number for the new agency that HAL has on file so that HAL can verify the agency in their system before doing the transfer. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Travel Advisors: Group space can be set up via Polar Online. Powered by Invision Community. trying to find how to transfer from Rotterdam to Nieuw Statendam at Ft Lauderdale pier. Budski54, July 15, 2018 in Ask a Cruise Question. What do I do? She mentioned that she could see I had booked a HAL cruise with a big box TA. Cruisers' Choice Awards! Day to Day operation will be managed by company executive. CC Help Jenn regan3, December 21, 2022 in Holland America Line. Get Started: Your Name Postal Code Your E-mail Address Confirm Your E-mail Address Cruise Line Reservation Number Norwegian Cruise Line Bookings may be transferred to Cruise Brothers up until 60 days from creation if your booking has not yet been paid in full. Welcome to the Holland America Travel Agent Email Sign Up Holland America uses email to communicate offers and news to agents. Sadly our great PCC has left HAL, and now we're stuck with his replacement. By I was talking to my PCC a couple of weeks ago. Within 14 days we require the air schedule at time of booking. Just an FYI, we aren't allowed to mention the names of TAs. Its so hard to find any information or contact anyone specific with this. 18779324259 or 206-626-7020. Never a problem. I have read lots of threads regarding transferring the booking to a TA before final payment in order to receive some onboard credit or maybe a free dinner.I am ready to proceed but had a question. LauraS If your booking meets the requirements others have stated, try their methods. But responses on the HAL board maybe would confirm this, or you could just contact HAL directly and ask them. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions.